Terms & Conditions
OMODA JAECOO Abu Dhabi – Mahy Khoory Automotive
Operated by MK MOTORS CARS TRADING – L.L.C.
1. INTRODUCTION
Welcome to the OMODA JAECOO Abu Dhabi website (the “Website”).
This Website is operated by MK MOTORS CARS TRADING – L.L.C., operating the authorised OMODA JAECOO dealership for the Abu Dhabi region under the Mahy Khoory Automotive name (“MK Motors”, “Mahy Khoory Automotive”, “we”, “us” or “our”).
By accessing, browsing or using this Website, submitting an enquiry, requesting a quotation, booking a test drive, requesting a service appointment or otherwise interacting with the Website, you acknowledge that you have read, understood and agree to be bound by these Website Terms & Conditions (“Terms”).
If you do not agree with these Terms, please do not use the Website.
These Terms govern the use of the Website only. The purchase, financing, insurance, warranty, servicing or other transaction relating to a vehicle or service may be subject to separate terms, contracts and documentation provided to you at the relevant time.
2. CHANGES TO THESE TERMS
We may update or amend these Terms from time to time to reflect changes in our business, Website functionality, applicable laws or services.
Any updated version will be published on this Website with the relevant effective date. Your continued use of the Website following publication of updated Terms constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.
We recommend that you review these Terms periodically.
3. USE OF THE WEBSITE
The Website is provided primarily for your personal and lawful use, including to:
- View OMODA and JAECOO vehicle information;
- Explore models, features and specifications;
- Vew current offers and promotions;
- Request information or a quotation;
- Book or request a test drive;
- Request service or after-sales assistance;
- Contact our sales and customer-service teams; and
- Access other automotive information and services made available through the Website.
You agree not to:
- Use the Website for any unlawful or fraudulent purpose;
- Attempt to gain unauthorised access to the Website, its servers or systems;
- Interfere with the security, operation or availability of the Website;
- Introduce viruses, malware or other harmful material;
- Use automated systems, bots, scraping tools or similar technologies to extract Website content without our prior written permission;
- Reproduce, distribute, modify or commercially exploit Website content without permission; or
- Submit information that is knowingly false, misleading, fraudulent or belongs to another person without authorisation.
We reserve the right to restrict or suspend access to the Website where we reasonably believe that these Terms or applicable laws have been violated.
4. VEHICLE INFORMATION, SPECIFICATIONS AND IMAGES
We make reasonable efforts to ensure that the information published on the Website is accurate and current.
However, vehicle specifications, features, equipment, colours, accessories, dimensions, performance figures and other details may vary depending on model, variant, market, production year and availability.
Images, videos, illustrations and vehicle configurations shown on the Website may be for illustrative purposes only and may not represent the exact vehicle, specification or equipment available for purchase.
Accordingly:
- Vehicle specifications may change without prior notice;
- Certain features may be optional or available only on selected variants;
- Colours displayed on digital screens may differ from actual vehicle colours;
- Vehicle availability may vary by model and showroom;
- Actual vehicles may differ from images displayed online; and
- Final specifications shall be confirmed by our authorised sales team and the applicable vehicle documentation.
You should contact our sales team before relying on any Website information for a purchase decision.
5. PRICES, OFFERS AND PROMOTIONS
Prices, instalments, finance offers, discounts, benefits, gifts and promotional offers displayed on the Website are subject to availability and the specific terms applicable to each offer.
Unless expressly stated otherwise, Website content relating to prices or promotions does not constitute a binding offer capable of acceptance.
Promotional offers may:
- Be available for a limited period;
- Apply only to selected models or variants;
- Be subject to eligibility requirements;
- Be subject to finance or insurance approval;
- Be subject to vehicle availability; and
- Be withdrawn, amended or replaced in accordance with applicable law.
Any advertised instalment, finance rate or financial benefit may be subject to approval by the relevant financial institution or finance provider.
Where applicable, VAT and other government, registration, insurance, finance, delivery, accessories or administrative charges will be handled in accordance with the applicable transaction documentation and UAE law.
6. VEHICLE BOOKINGS AND PURCHASES
Submitting an enquiry, requesting a quotation or expressing interest through the Website does not itself constitute a vehicle purchase or create a binding sales contract.
A vehicle purchase becomes binding only when the relevant sales documentation, quotation, booking form, sales agreement or other contractual documentation has been completed and accepted by the parties.
The final price, vehicle specification, availability, payment terms, delivery arrangements and other conditions will be confirmed in the applicable sales documentation.
If any information on the Website conflicts with the signed vehicle sales documentation, the applicable contractual documentation shall prevail, subject to applicable law.
7. FINANCE AND INSURANCE
Where the Website refers to vehicle finance, insurance or related financial products, such products may be provided or arranged by third-party banks, finance companies, insurers or other authorised providers.
Approval is subject to the relevant provider’s eligibility requirements, credit assessment, documentation and approval process.
We do not guarantee that any customer will qualify for a particular finance rate, instalment, insurance premium or financial product unless expressly confirmed in writing.
Third-party finance and insurance providers may have their own terms, privacy notices and requirements.
8. TEST DRIVE REQUESTS
The Website may allow you to request a test drive.
A test-drive request is subject to confirmation by our sales team and vehicle availability.
Additional test-drive requirements may apply, including requirements relating to:
- Minimum age;
- Possession of a valid driving licence;
- Identity verification;
- Insurance requirements;
- Vehicle availability;
- Traffic and safety regulations; and
- Completion of the applicable test-drive documentation.
We reserve the right to decline or reschedule a test-drive request where reasonably necessary, including where the requested vehicle is unavailable or the applicable eligibility or safety requirements are not met.
The customer must comply with all UAE traffic laws and instructions provided by our representatives during a test drive.
9. SERVICE AND AFTER-SALES INFORMATION
Information regarding servicing, maintenance, warranty, roadside assistance, service campaigns or other after-sales services is provided for general information unless expressly stated otherwise.
Warranty coverage, exclusions, maintenance requirements and other after-sales rights are governed by the applicable manufacturer warranty, vehicle documentation and service terms.
Any service appointment requested through the Website remains subject to confirmation, workshop capacity, parts availability and applicable service terms.
10. INTELLECTUAL PROPERTY
All content available on the Website, including but not limited to:
- OMODA and JAECOO trademarks and logos;
- Mahy Khoory Automotive branding;
- Photographs and videos;
- Vehicle images;
- Graphics and designs;
- Text and written content;
- Brochures and marketing materials;
- Website layouts and interfaces; and
- Other visual, audio or digital materials
Is owned by us, our licensors, the relevant brand owners or other rights holders and is protected by applicable intellectual-property laws.
You may access and use Website content for your personal, non-commercial purposes.
You must not, without prior written permission:
- Reproduce or republish Website content;
- Modify or commercially exploit Website content;
- Remove copyright, trademark or proprietary notices;
- Use our trademarks or logos in a manner that suggests an unauthorised relationship or endorsement; or
- Copy, distribute or reproduce Website materials for commercial purposes.
11. USER-SUBMITTED INFORMATION
Where you submit information through the Website, including an enquiry, review, feedback, request or other communication, you confirm that:
- The information provided is accurate to the best of your knowledge;
- You are authorised to provide the information;
- The information does not unlawfully infringe the rights of another person; and
- The information does not contain unlawful, offensive, defamatory or malicious content.
We may use information submitted through the Website in accordance with our Privacy Statement.
12. WEBSITE AVAILABILITY AND SECURITY
We aim to keep the Website available and functioning properly. However, we do not guarantee that the Website will always:
- Be available without interruption;
- Be free from errors;
- Be compatible with every device or browser;
- Be free from viruses or other harmful components; or
- Contain complete or up-to-date information at all times.
The Website may occasionally be unavailable due to maintenance, technical issues, security measures, upgrades or circumstances beyond our reasonable control.
13. THIRD-PARTY WEBSITES AND SERVICES
The Website may contain links to third-party websites, platforms or services, including finance providers, insurance companies, social-media platforms, map services or other external websites.
These links are provided for convenience only.
We do not control third-party websites and are not responsible for their content, availability, security, privacy practices, products or services.
Your use of third-party websites is subject to their respective terms and privacy policies.
14. PRIVACY AND COOKIES
Your use of this Website is also subject to our Privacy Statement and, where applicable, our Cookie Policy.
Our Privacy Statement explains how we collect, use, store, disclose and protect personal data.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, we shall not be responsible for losses arising solely from:
- Temporary Website unavailability;
- Technical interruptions;
- Third-party website failures;
- Reliance on information that has subsequently changed;
- Internet or telecommunications failures; or
- Unauthorised access or events beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable UAE law, including any applicable statutory consumer rights.
Nothing in these Terms affects rights and remedies available to consumers under applicable UAE law.
16. FORCE MAJEURE
We shall not be responsible for delay or failure in performing an obligation where the delay or failure results from circumstances beyond our reasonable control, including natural disasters, extreme weather, government action, regulatory changes, war, civil disturbance, supply-chain disruption, strikes, transportation disruption, telecommunications failures, cyber incidents or other similar events.
17. COMPLAINTS AND CUSTOMER SUPPORT
If you have a question, complaint or concern regarding the Website, our products or services, please contact our customer-service team through the contact details published on the Website.
We will make reasonable efforts to investigate and respond to complaints in accordance with our internal procedures and applicable UAE requirements.
18. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions shall continue to apply to the extent permitted by law.
19. NO WAIVER
Failure or delay by us in exercising any right under these Terms shall not constitute a waiver of that right.
20. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates.
Subject to any mandatory consumer-protection rights and applicable dispute-resolution requirements, disputes arising from or relating to the use of this Website shall be submitted to the competent courts of Abu Dhabi, United Arab Emirates.
21. CONTACT US
For enquiries relating to this Website, OMODA JAECOO vehicles, test drives, sales or services, please contact:
MK MOTORS CARS TRADING – L.L.C.
OMODA JAECOO Abu Dhabi – Mahy Khoory Automotive
Toll-Free: 800 MKAUTO (652886)
Email: info@omodajaecoo-auh.com
Showroom: Airport Road and Musaffah Ind – Abu Dhabi
Service Centre: Musaffah Industrial Area, Abu Dhabi
Website: [https://omodajaecoo-auh.com/]